TRY IT, LOVE IT OR YOUR MONEY BACK

 

If you have purchased a Gillette Labs exfoliating razor products product (excluding blades packs) from a participating retailer between 00:01 a.m. on 1st January 2023 and 23:59 p.m. on 31st December 2024 and have not loved it, we will refund the purchase price provided you apply within 30 days of purchase and no later than 30 days following the offer closing date of 23:59 p.m. on 31st December 2024. Please note; proof of purchase is required and the offer is limited to a single application per household.

Terms and conditions

1. This offer is open to all residents in the UK and ROI aged 18 years and over.
2. The offer is limited to a single application per household over the period of the promotion, which runs from 00:01 a.m. on 1st January 2023 and 23:59 p.m. on 31st December 2024. No bulk or third party applications will be accepted.
3. Offer limited to Gillette Labs exfoliating razor products (excluding blades packs). Bundles do not count as a single product and heated razors do not qualify for the money back guarantee. 
4. The product (excluding blades packs) must be purchased from a retailer located in the UK or ROI and the value on the receipt must be listed in GBP (£) or EUR (€).

To claim; send a letter, confirming the reason for dissatisfaction to the return address listed below with your proof of purchase (till receipt or online order confirmation).  You DO NOT need to return the product. Returns to be made to the address below within 30 days of purchase.

Note: Return postage costs are not included in the Money Back Guarantee

UK: Gillette Labs MBG, Dept SH159, PO Box 13263, Galashiels TD1 9AJ

ROI: Procter & Gamble, Dept SH159, Gillette Labs MBG, PO Box 596, Dublin 14

5. Claims must be made within 30 days of purchase and no later than 30 days following the offer closing date of 23:59 p.m. on 31st December 2024. Applications received later than 30 days following the 31st December 2024 will be rejected.
6. Incomplete, mis-directed or late submissions will not be accepted. Proof of posting will not be accepted as proof of delivery. Responsibility cannot be accepted for lost, damaged or delayed returns and /or their contents.
7. The qualifying Gillette Labs exfoliating razor products must appear on the receipt/online order confirmation. Bundles do not count as a single product and heated razors do not qualify for the money back guarantee. If the product is not detailed on the receipt or the applicant does not have a receipt, the application will not be processed.
8. The Promoter will refund the actual purchase price paid for a maximum of three qualifying Gillette Labs exfoliating razor products purchased, as evidenced by the receipt. All products need to be purchased in one transaction and listed on the same receipt. Bundles do not count as a single product and heated razors do not qualify for the money back guarantee. A cheque to that value will be sent to the name and address supplied; please allow 28 days for your cheque to arrive after submission of your proof of purchase and returned product. 
9. The refund amount does not include any postage costs.
10. This does not affect your statutory rights.
11. The Promoter reserves the right to terminate the Money Back Guarantee programme at any point in time throughout the duration of the programme.
12. Your personal details will only be used for the purposes of administering this promotion and for no other purposes. For more information on our privacy policy, please visit: https://www.pg.com/privacy/english/privacy_statement.shtml#why

Promoter - Procter & Gamble UK, Weybridge, Surrey, KT13 0XP.